Returns & Exchanges

At Felicityworldwide, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges. Items must be in their original condition with all tags attached to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.